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Learning in the workplace: Use of informal feedback cues in doctor-patient communication

by Pronet Studio | Dec 18, 2022 | Publications abroad

Doctors are expected to be lifelong learners. Participation in clinical practice is an important potential source of this learning. This study shows how doctors recognise and use informal feedback from interactions with patients in...

Predictors of Satisfaction With Doctor and Nurse Communication: A National Study Daniel

by Pronet Studio | Dec 18, 2022 | Publications abroad

Research indicates that effective communication between medical staff and patients is associated with many positive outcomes for patients, but few studies have examined the impact of ecological factors (e.g. hospital size, local demographics) on the reported...

What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modelling approach

by Pronet Studio | Dec 18, 2022 | Publications abroad

This study collected reviews from a publicly accessible medical website from January 2014 to December 2018 and then used a text mining method to reveal the semantics of patients' healthcare experiences. The proposed method revealed. W...

Interpersonal trust in doctor-patient relationship: Evidence from dyadic analysis and association with quality of dyadic communication

by Pronet Studio | Dec 18, 2022 | Publications abroad

As members of diadic relationships, both patients and doctors influence each other's behaviour and are interdependent on each other because they share a common past history and ultimately a common future. The study found that if a doctor reported a high level of trust in...

Communication Skills in Patient-Doctor Interactions: Learning from Patient Complaints

by Pronet Studio | Dec 18, 2022 | Publications abroad

Despite communication skills training in medical school, junior doctors still demonstrate poor patient-doctor communication skills. Four main themes of communication errors were identified, namely: non-verbal (contact...
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