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Interpersonal communication in healthcare

18 December 2022

Communication is an essential clinical skill which, if performed competently and effectively, facilitates the establishment of a relationship of trust between medical staff and patient, helping to create a truly therapeutic alliance. In addition to the competence of the medical staff, patient-clients should be offered willingness, kindness, openness and care during medical consultations. The way in which the medical staff responds to the patient's needs and demands is an element that improves efficiency, while also contributing to the prestige of the medical unit and the growing interest of the patient-clients.

https://www.sciencedirect.com/science/article/pii/S0738399117301362?casa_token=ZdQngp EQ9yMAAAAA:oIzfZ3sUXDwAUV-r0MikPaX9FwDsSiiSM-.hwBelET1Q1VIFHYxcfbrrityZYGxC66syjV4rR