Katarzyna Kalukin in interviews with doctors of Poland's most popular specialities and Polish healthcare professionals.
What does a patient see in a hospital emergency room? A crowded waiting room where one sits for hours at a time, crowding, doctors and nurses who disregard him or her. And what do the doctors and nurses see?
That is what this book is about.
A collection of interviews with the people who make up our health service and tell us about it from their perspective. This publication will help us understand what everyday life looks like from the other side - the workload, the inability to apply the latest medical advances, the absurdities of the system.
"Patients insult us, shout that they pay their premiums and support us. I'll never forget an on-call in the ED when patients in the waiting room wanted to lynch me because they were waiting and I had to go to the operating theatre for an injury. The patient came from another hospital, one, the only eye, and the patients with conjunctivitis resented me for going to organise an operator for this most needy of them."
Katarzyna Skrzydłowska-Kalukin - journalist, she has cooperated with Gazeta Wyborcza, Dziennik Polska Europa Świat, Newsweek, and currently works for Wprost weekly. Author of texts and books on social issues.