{"id":3965,"date":"2022-12-19T18:24:35","date_gmt":"2022-12-19T17:24:35","guid":{"rendered":"https:\/\/humanizacjamedycyny.webprev.net\/?p=3965"},"modified":"2022-12-19T18:24:37","modified_gmt":"2022-12-19T17:24:37","slug":"twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs","status":"publish","type":"post","link":"https:\/\/www.humanizacjamedycyny.pl\/en\/3965\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\/","title":{"rendered":"Twelve Years of the Italian Program to Enhance Relational and Communication Skills (PERCS)"},"content":{"rendered":"<p>This article aims to describe the Italian programme to improve relationship and communication skills (PERCS-Italy) in difficult healthcare conversations. PERCS-Italy has been offered in two versions in different hospitals in Milan since 2008. Each workshop lasts 5 hours, involves 10-15 interdisciplinary participants and is structured around the simulation and debriefing of two difficult conversations. Before and after the workshop, participants rate their preparation, communication, relational skills, confidence and anxiety on a 5-point Likert scale. Usefulness, quality and recommendation of the programme are also assessed. A total of 72 workshops were organised with 830 interdisciplinary participants. Participants reported improvements in all dimensions (p &lt;0.001) with no differences between the two hospitals. Nurses and other professionals reported greater improvements in preparedness, communication skills and confidence compared to physicians and psychosocial specialists. The usefulness, quality and recommendation of PERCS programmes were highly rated, with no differences by discipline. PERCS-Italy proved to be adaptable to different hospital, public and private settings. After the workshop, clinicians reported improved self-reported skills in difficult conversations.<\/p>","protected":false},"excerpt":{"rendered":"<p>Artyku\u0142 ma na celu opisanie w\u0142oskiego programu poprawy relacji i umiej\u0119tno\u015bci komunikacyjnych (PERCS-W\u0142ochy) w trudnych rozmowach dotycz\u0105cych opieki zdrowotnej. PERCS-W\u0142ochy oferowano w dw\u00f3ch wersjach w r\u00f3\u017cnych szpitalach w Mediolanie od 2008 roku. Ka\u017cdy warsztat trwa 5 godzin, anga\u017cuje 10\u201315 interdyscyplinarnych uczestnik\u00f3w i jest zorganizowany wok\u00f3\u0142 symulacji i podsumowania dw\u00f3ch trudnych rozm\u00f3w. Przed i po warsztatach [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-3965","post","type-post","status-publish","format-standard","hentry","category-publikacje-zagraniczne"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Twelve Years of the Italian Program to Enhance Relational and Communication Skills (PERCS) - Humanizacja medycyny<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.humanizacjamedycyny.pl\/en\/3965\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Twelve Years of the Italian Program to Enhance Relational and Communication Skills (PERCS) - Humanizacja medycyny\" \/>\n<meta property=\"og:description\" content=\"Artyku\u0142 ma na celu opisanie w\u0142oskiego programu poprawy relacji i umiej\u0119tno\u015bci komunikacyjnych (PERCS-W\u0142ochy) w trudnych rozmowach dotycz\u0105cych opieki zdrowotnej. PERCS-W\u0142ochy oferowano w dw\u00f3ch wersjach w r\u00f3\u017cnych szpitalach w Mediolanie od 2008 roku. Ka\u017cdy warsztat trwa 5 godzin, anga\u017cuje 10\u201315 interdyscyplinarnych uczestnik\u00f3w i jest zorganizowany wok\u00f3\u0142 symulacji i podsumowania dw\u00f3ch trudnych rozm\u00f3w. Przed i po warsztatach [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.humanizacjamedycyny.pl\/en\/3965\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\/\" \/>\n<meta property=\"og:site_name\" content=\"Humanizacja medycyny\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/humanizacjamedycyny\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-19T17:24:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-19T17:24:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.humanizacjamedycyny.pl\/wp-content\/uploads\/2022\/12\/og-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"webprev\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3965\\\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3965\\\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\\\/\"},\"author\":{\"name\":\"webprev\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/#\\\/schema\\\/person\\\/1963541e246d34db3802362a26b6190b\"},\"headline\":\"Twelve Years of the Italian Program to Enhance Relational and Communication Skills (PERCS)\",\"datePublished\":\"2022-12-19T17:24:35+00:00\",\"dateModified\":\"2022-12-19T17:24:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3965\\\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\\\/\"},\"wordCount\":217,\"articleSection\":[\"Publikacje zagraniczne\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3965\\\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\\\/\",\"url\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3965\\\/twelve-years-of-the-italian-program-to-enhance-relational-and-communication-skills-percs\\\/\",\"name\":\"Twelve Years of the Italian Program to Enhance Relational and Communication Skills (PERCS) - 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PERCS-W\u0142ochy oferowano w dw\u00f3ch wersjach w r\u00f3\u017cnych szpitalach w Mediolanie od 2008 roku. Ka\u017cdy warsztat trwa 5 godzin, anga\u017cuje 10\u201315 interdyscyplinarnych uczestnik\u00f3w i jest zorganizowany wok\u00f3\u0142 symulacji i podsumowania dw\u00f3ch trudnych rozm\u00f3w. 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