{"id":3812,"date":"2022-12-18T22:05:34","date_gmt":"2022-12-18T21:05:34","guid":{"rendered":"https:\/\/humanizacjamedycyny.webprev.net\/?p=3812"},"modified":"2022-12-18T22:06:13","modified_gmt":"2022-12-18T21:06:13","slug":"what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach","status":"publish","type":"post","link":"https:\/\/www.humanizacjamedycyny.pl\/en\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/","title":{"rendered":"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modelling approach"},"content":{"rendered":"<p>This study collected reviews from a publicly accessible medical website from January 2014 to December 2018 and then used a text mining method to reveal the semantics of patients' healthcare experiences. The proposed method was able to reveal. In the case of high-risk illnesses, it can be observed that, in addition to commonly discussed relevant issues such as friendly staff and the competence of doctors, patients often discuss surprising factors such as the service of the hospital cafeteria. Another finding of the study is that patients prefer to visit hospitals or physical clinics when suffering from a serious illness, rather than relying on online information, electronic mail or an online appointment system. In contrast, for a low-risk illness, patients are able to make an appointment online and see a doctor within a specific time frame for a thorough medical review, and thus comment positively on the visit.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><a href=\"https:\/\/www.researchgate.net\/profile\/Daniel-Mcfarland-\">https:\/\/www.researchgate.net\/profile\/Daniel-Mcfarland-<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.researchgate.net\/profile\/Daniel-Mcfarland-2\/publication\/286902237_Patient_satisfaction_with_doctor_and_nurse_communication_varies_with_patient_education_level_age_gender_and_primary_language\/links\/57fbc91008aea0db5a3f5e62\/Patient-satisfaction-with-doctor-and-nurse-communication-varies-with-patient-education-level-age-gender-and-primary-language.pdf\">2\/publication\/286902237_Patient_satisfaction_with_doctor_and_nurse_communication_varie<\/a> <a href=\"https:\/\/www.researchgate.net\/profile\/Daniel-Mcfarland-2\/publication\/286902237_Patient_satisfaction_with_doctor_and_nurse_communication_varies_with_patient_education_level_age_gender_and_primary_language\/links\/57fbc91008aea0db5a3f5e62\/Patient-satisfaction-with-doctor-and-nurse-communication-varies-with-patient-education-level-age-gender-and-primary-language.pdf\">s_with_patient_education_level_age_gender_and_primary_language\/links\/57fbc91008aea0db<\/a> <a href=\"https:\/\/www.researchgate.net\/profile\/Daniel-Mcfarland-2\/publication\/286902237_Patient_satisfaction_with_doctor_and_nurse_communication_varies_with_patient_education_level_age_gender_and_primary_language\/links\/57fbc91008aea0db5a3f5e62\/Patient-satisfaction-with-doctor-and-nurse-communication-varies-with-patient-education-level-age-gender-and-primary-language.pdf\">5a3f5e62\/Patient-satisfaction-with-doctor-and-nurse-communication-varies-with-patient-<\/a><a href=\"https:\/\/www.researchgate.net\/profile\/Daniel-Mcfarland-2\/publication\/286902237_Patient_satisfaction_with_doctor_and_nurse_communication_varies_with_patient_education_level_age_gender_and_primary_language\/links\/57fbc91008aea0db5a3f5e62\/Patient-satisfaction-with-doctor-and-nurse-communication-varies-with-patient-education-level-age-gender-and-primary-language.pdf\">education-level-age-gender-and-primary-language.pdf<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>W tym badaniu zebrano recenzje z publicznie dost\u0119pnej witryny medycznej od stycznia 2014 r. do grudnia 2018 r., a nast\u0119pnie u\u017cyto metody eksploracji tekstu w celu ujawnienia semantyki do\u015bwiadcze\u0144 pacjent\u00f3w w opiece zdrowotnej. Zaproponowana metoda pozwoli\u0142a ujawni\u0107. W przypadku chor\u00f3b wysokiego ryzyka mo\u017cna zaobserwowa\u0107, \u017ce opr\u00f3cz powszechnie dyskutowanych, istotnych kwestii, takich jak przyjazny personel i [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-3812","post","type-post","status-publish","format-standard","hentry","category-publikacje-zagraniczne"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach - Humanizacja medycyny<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.humanizacjamedycyny.pl\/en\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach - Humanizacja medycyny\" \/>\n<meta property=\"og:description\" content=\"W tym badaniu zebrano recenzje z publicznie dost\u0119pnej witryny medycznej od stycznia 2014 r. do grudnia 2018 r., a nast\u0119pnie u\u017cyto metody eksploracji tekstu w celu ujawnienia semantyki do\u015bwiadcze\u0144 pacjent\u00f3w w opiece zdrowotnej. Zaproponowana metoda pozwoli\u0142a ujawni\u0107. W przypadku chor\u00f3b wysokiego ryzyka mo\u017cna zaobserwowa\u0107, \u017ce opr\u00f3cz powszechnie dyskutowanych, istotnych kwestii, takich jak przyjazny personel i [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.humanizacjamedycyny.pl\/en\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/\" \/>\n<meta property=\"og:site_name\" content=\"Humanizacja medycyny\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/humanizacjamedycyny\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-18T21:05:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-18T21:06:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.humanizacjamedycyny.pl\/wp-content\/uploads\/2022\/12\/og-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"webprev\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/\"},\"author\":{\"name\":\"webprev\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/#\\\/schema\\\/person\\\/1963541e246d34db3802362a26b6190b\"},\"headline\":\"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach\",\"datePublished\":\"2022-12-18T21:05:34+00:00\",\"dateModified\":\"2022-12-18T21:06:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/\"},\"wordCount\":201,\"articleSection\":[\"Publikacje zagraniczne\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/\",\"url\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/\",\"name\":\"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach - Humanizacja medycyny\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/#website\"},\"datePublished\":\"2022-12-18T21:05:34+00:00\",\"dateModified\":\"2022-12-18T21:06:13+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/#\\\/schema\\\/person\\\/1963541e246d34db3802362a26b6190b\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/3812\\\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Publikacje\",\"item\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/kategoria\\\/publikacje\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Publikacje zagraniczne\",\"item\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/baza-wiedzy\\\/publikacje-zagraniczne\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/#website\",\"url\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/\",\"name\":\"Humanizacja medycyny\",\"description\":\"Deficytem w medycynie w Polsce nadal pozostaje wykorzystanie potencja\u0142u nauk humanistycznych.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.humanizacjamedycyny.pl\\\/#\\\/schema\\\/person\\\/1963541e246d34db3802362a26b6190b\",\"name\":\"webprev\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/580dc211148900de6ad27cd8c35051d57b181020dae89fc9a0e73513a5d50147?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/580dc211148900de6ad27cd8c35051d57b181020dae89fc9a0e73513a5d50147?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/580dc211148900de6ad27cd8c35051d57b181020dae89fc9a0e73513a5d50147?s=96&d=mm&r=g\",\"caption\":\"webprev\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modelling approach - Humanizing medicine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.humanizacjamedycyny.pl\/en\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/","og_locale":"en_GB","og_type":"article","og_title":"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach - Humanizacja medycyny","og_description":"W tym badaniu zebrano recenzje z publicznie dost\u0119pnej witryny medycznej od stycznia 2014 r. do grudnia 2018 r., a nast\u0119pnie u\u017cyto metody eksploracji tekstu w celu ujawnienia semantyki do\u015bwiadcze\u0144 pacjent\u00f3w w opiece zdrowotnej. Zaproponowana metoda pozwoli\u0142a ujawni\u0107. W przypadku chor\u00f3b wysokiego ryzyka mo\u017cna zaobserwowa\u0107, \u017ce opr\u00f3cz powszechnie dyskutowanych, istotnych kwestii, takich jak przyjazny personel i [&hellip;]","og_url":"https:\/\/www.humanizacjamedycyny.pl\/en\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/","og_site_name":"Humanizacja medycyny","article_publisher":"https:\/\/www.facebook.com\/humanizacjamedycyny","article_published_time":"2022-12-18T21:05:34+00:00","article_modified_time":"2022-12-18T21:06:13+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/www.humanizacjamedycyny.pl\/wp-content\/uploads\/2022\/12\/og-image.jpg","type":"image\/jpeg"}],"author":"webprev","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/#article","isPartOf":{"@id":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/"},"author":{"name":"webprev","@id":"https:\/\/www.humanizacjamedycyny.pl\/#\/schema\/person\/1963541e246d34db3802362a26b6190b"},"headline":"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach","datePublished":"2022-12-18T21:05:34+00:00","dateModified":"2022-12-18T21:06:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/"},"wordCount":201,"articleSection":["Publikacje zagraniczne"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/","url":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/","name":"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modelling approach - Humanizing medicine","isPartOf":{"@id":"https:\/\/www.humanizacjamedycyny.pl\/#website"},"datePublished":"2022-12-18T21:05:34+00:00","dateModified":"2022-12-18T21:06:13+00:00","author":{"@id":"https:\/\/www.humanizacjamedycyny.pl\/#\/schema\/person\/1963541e246d34db3802362a26b6190b"},"breadcrumb":{"@id":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.humanizacjamedycyny.pl\/3812\/what-patients-like-or-dislike-in-physicians-analyzing-drivers-of-patient-satisfaction-and-dissatisfaction-using-a-digital-topic-modeling-approach\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/www.humanizacjamedycyny.pl\/"},{"@type":"ListItem","position":2,"name":"Publikacje","item":"https:\/\/www.humanizacjamedycyny.pl\/kategoria\/publikacje\/"},{"@type":"ListItem","position":3,"name":"Publikacje zagraniczne","item":"https:\/\/www.humanizacjamedycyny.pl\/baza-wiedzy\/publikacje-zagraniczne\/"},{"@type":"ListItem","position":4,"name":"What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach"}]},{"@type":"WebSite","@id":"https:\/\/www.humanizacjamedycyny.pl\/#website","url":"https:\/\/www.humanizacjamedycyny.pl\/","name":"Humanisation of medicine","description":"A deficit in medicine in Poland is still the exploitation of the potential of the humanities.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.humanizacjamedycyny.pl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.humanizacjamedycyny.pl\/#\/schema\/person\/1963541e246d34db3802362a26b6190b","name":"webprev","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/580dc211148900de6ad27cd8c35051d57b181020dae89fc9a0e73513a5d50147?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/580dc211148900de6ad27cd8c35051d57b181020dae89fc9a0e73513a5d50147?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/580dc211148900de6ad27cd8c35051d57b181020dae89fc9a0e73513a5d50147?s=96&d=mm&r=g","caption":"webprev"}}]}},"_links":{"self":[{"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/posts\/3812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/comments?post=3812"}],"version-history":[{"count":2,"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/posts\/3812\/revisions"}],"predecessor-version":[{"id":3819,"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/posts\/3812\/revisions\/3819"}],"wp:attachment":[{"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/media?parent=3812"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/categories?post=3812"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.humanizacjamedycyny.pl\/en\/wp-json\/wp\/v2\/tags?post=3812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}